Sorry pickups are not available
1. All standard and free freight orders placed before 11.30pm are shipped the following business day from our NSW warehouse, All expedited orders are shipped same business day if ordered by 2.00pm*
2. We ship all orders by either Australia Post, Fastway Couriers, Star-track Express or DHL depending on your location and shipping method chosen.
3. Responsibility of shipped items are passed to the customer once goods are signed for or if authority to leave is requested, once goods are passed to the freight company
4. Batteries cannot be shipped by air and must be sent via road courier
5. All orders are sent with tracking, if you would like to know the status of your parcel please use the tracking number provided. You can use our order tracker below , Fastway Tracker or Australia Post website
*Same day shipping relies on your address being 100% accurate, most errors are due to city being entered in the suburb line and post codes not matching the suburb. While we manually correct these errors, this may result in a delay in shipping.